Ratings & Reviews
Resident Reviews
|Recommended: YesMidtown Square — I am happy to call Midtown Square home. The management is professional and friendly. There are lots of stores, schools, parks and other amenities close by.
response from property -Thank you for sharing your review. We a appreciate your feedback and we’re glad to have you at Midtown Square Apartments.
|Recommended: NoDisappointed — Bad management
Rent increases all the time
You request for maintenance it takes them forever to show up
Packages get stolen
There’s always parties downstairs
Thank you for sharing your concerns, Abigail. We sincerely apologize for any inconvenience you've experienced. Our team is actively working to address maintenance delays and enhance security measures to prevent package theft. We are also reviewing our policies to ensure a peaceful environment for all residents. Please feel free to reach out to our office directly so we can address these issues more specifically. We appreciate your patience and understanding as we work towards making positive changes.
|Recommended: No¯ _ ツ _ ¯ — Poor security, stolen packages, vehicle robberies, lack of management involvement
Thank you, Isabella, for sharing your concerns with us. We sincerely apologize for the security issues you've experienced, including stolen packages and vehicle incidents. Resident safety is our top priority, and we are actively working to enhance security measures within the community and improving our communication and responsiveness. We encourage you to reach out to our office directly so we can address your concerns more thoroughly and discuss potential solutions. Your satisfaction is important to us, and we're dedicated to making your living experience a positive one.
|Recommended: NoRaised My Rent With No Notice Outside Of Lease — Im being charged an extra tacked on fee for insurance when I already have insurance. The new property managers in a week didnt fix the trash shoot resulting in it being down for thanksgiving. Two of the 3 elevators arent operational in the building since they took over. They stopped stocking coffee in the lobby which was an eminent in the lease agreement.
Thank you for sharing your concerns, Andrew. We sincerely apologize for the inconveniences you've experienced. Regarding the insurance fee, please contact our office so we can review your account and ensure everything is accurate. We understand the importance of having fully operational amenities, and we are actively working on resolving the issues with the trash chute and elevators. We appreciate your feedback about the coffee station, and we will revisit this matter to align with our commitments. We are dedicated to enhancing your living experience and appreciate your patience as we address these matters.
|Recommended: NoCheck Your Invoices. — I keep getting charged for extra things, and when I notice, it’s extremely difficult to get in contact with them to fix it. This seriously needs to get addressed, I’m not the only resident that’s upset about this
Thank you for sharing your concerns, Lauren. We sincerely apologize for any inconvenience you've experienced regarding unexpected charges and communication difficulties. We strive to ensure clarity in our billing process and are committed to addressing any discrepancies promptly. Your feedback is invaluable to us, and we are actively working on improving our communication channels to better serve our residents. Please reach out to our management team directly so we can resolve this matter to your satisfaction. We appreciate your patience and are dedicated to enhancing your living experience with us.
|Recommended: NoUnclean — Unclean
Thank you for your feedback, Madison. We are committed to maintaining a welcoming environment for all residents. To address your concerns effectively, please contact us with specific details about the areas you're referencing. Your input is invaluable, and we are eager to enhance your living experience. We appreciate your insights.
|Recommended: NoReview Of Forge At Midtown Square — The transition from Thrive to Forge has not been good. You aren’t telling us what’s going on. Why is the trash backed up on every single floor The trash rooms stink because of all of the trash bags sitting around. It stinks so bad that I get a headache walking through the halls. Why hasn’t someone come through and taken all of these trash bags to the trash room Why have the two elevators been down all weekend with no signs or anything You aren’t giving us any communication on when these things will be resolved. This is not acceptable.
Thank you for sharing your feedback, Ryan. We sincerely apologize for the inconvenience you've experienced with the transition and the issues regarding trash disposal and elevator maintenance. Resident satisfaction is our top priority, and we are actively working to resolve these concerns. We are enhancing our communication strategies to keep residents informed about ongoing maintenance and service updates. Our team is addressing the trash situation promptly to ensure a clean and pleasant environment for everyone. Additionally, we are coordinating with our maintenance team to expedite the elevator repairs. We appreciate your patience and understanding as we work to improve your living experience. Please feel free to reach out to our management office for any immediate concerns or further assistance.
|Recommended: YesGreat Home Overall — Most everything is great The only problem we’ve encounter is with parking. Our space is hard to park in and I can’t get into my car sometimes. It has also been broken into twice in the last month because the garage door has been broken. We’ve had problems getting the door open when it is closed. It’s overall been frustrating in the garage. Everything else is good
Thank you, Rowan, for sharing your feedback and for the positive rating. We're delighted to know that you find most aspects of living here enjoyable. We understand the challenges you've faced with parking and the garage door. Your experience is important to us, and we're committed to ensuring that these issues are addressed promptly. Our team is actively working on resolving the garage door concerns to enhance security and convenience. Your satisfaction is our priority, and we appreciate your patience as we make these improvements. We look forward to continuing to provide you with a great living experience.